Resources


Technical guides, whitepapers, inspection tools, and clinical education from the specialists who wrote the book.

White medical phototherapy lamp with hinged cover; purple light panel exposed inside the housing

Soft training that can save your budget

It’s a given that your service team needs ongoing, specialized in-depth training on maintaining and troubleshooting the devices you have in your imaging departments. However, sometimes the soft training, training...

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5-Rules for Testing Ultrasound Image Quality

Recently, a customer reached out for some tech support for troubleshooting an image quality complaint from one of his sonographers.  He had only just started supporting ultrasound and wanted some...

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Visual Inspection of Ultrasound Probes

Anywhere from 30% – 40% of ALL ultrasound probes, in-use at ANY moment, require some level of repair. I can say that with firm confidence after visiting hundreds of customer sites and assessing well...

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What’s Inside Matters

If we’ve learned anything over the years, that applies to the Right to Repair issue that we now face relative to a repair, is WHAT’S INSIDE MATTERS.  Back in 1991, Intel Corporation began...

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The High Cost of Low Price

Remember that great deal you got on that shirt that wasn’t the same after washing it once? Well the same thing can happen with imaging device repairs. That repair you...

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HTM’s Role in Ultrasound Accreditation

How Accreditation for Imaging Departments Affects Your Facility, Your Patients, and You The importance of being ISO 13485:2016 certified has been a popular topic in the medical device service industry...

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Access is Key

It’s not about access to more equipment, additional repair services, or even increased budgets to gear up for another episode of the unknown. It’s about greater access to the parts you...

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Processes, Procedures, and Work Instructions

When a company documents its Quality Management Systems (QMS), it must clearly define what it’s doing (Processes) or what its Procedures are to achieve the promised outcomes. How a company’s staff are expected...

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Lifecycle of an Ultrasound Probe

Ultrasound transducers are highly complex, Class ll medical devices we see all the time on television, in print ads, and, of course, healthcare facilities. Have you ever given thought to...

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The Secret to Extending Coil Longevity is Often Just Down the Hall

Our last post focused on strategies that HTM professionals could use to extend the lifecycle of their MRI coils. This post is on end-user contributions that can affect uptime. As...

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4-Best Practices For Maximizing MRI Coil Longevity

As an imaging service engineer in the hospital setting for many years of my career, I know the search for reliable methodologies, partners, and practices for extending the life of...

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4-Criteria for Vendor Qualification

So many choices…What repair partner should you choose, and why should they be chosen? In the past, health care facilities used terms such as biomedical engineering and clinical engineering. These,...

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